Been there, done that! With over 25 years experience in the airline industry, Duncan Bureau has led teams in all commercial aspects of the airline industry including sales, operations, finance, marketing performance measurement, revenue management and distribution. He was a one of the keys to WestJet’s unbelievable growth a decade ago, a disruptive and unorthodox leader at Malaysia Airlines, and he played a central role at Air Canada’s meteoric rebound within the last few years, one of the greatest business success stories in Canada’s history! How has this unorthodox leader climbed the corporate ladder and met with remarkable, historic success? By putting people first and supporting them so that they are better able to focus on delivering sales results, operating efficiencies, and a spectacular customer experience. By empowering his people, allowing them to trust their intuitions and learn from mistakes, Duncan Bureau is transforming vision into strategy and action by delivering effective solutions that drive change and innovation. With his extensive experience in the travel and tourism industry, Duncan Bureau is proud to work at one of the world’s top airline groups, and he is even more proud of his team. His success in the aviation can be attributed to developing and sustaining relationships within all areas of airline operations including sales, marketing, finance, airport operations, accounting, financial operations and trade partnerships. His passion is creating teams that are driven by opportunity rather than entitlement. It is the relationships that Duncan cultivates that are the keys to his remarkable success as President of Air Canada Rouge. LINKS Duncan Bureau on LinkedIn Duncan Bureau on Twitter Air Canada Rouge Website Air Canada Website AirMiles Website
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TopicsAngry Boss 68
Artificial Intelligence: 56 Arrogance 64 Authentic Leadership: 52, 76 Aviation: 37, 69 Assessment: 54 Boundless Leadership 71 Coaching: 24, 36, 75, 76 Collaboration: 50 Community Leadership: 15 Compassion 65 Controlling Bosses: 30 Customer Experience: 4, 9, 25, 49, 69 Distributed Leadership: 5, 53 Diversity: 3, 21, 53 Drive: 33 Ethical Leadership: 36 Emotional Intelligence: 48 Entrepreneurship: 4, 23 Execution: 31 Favouritism: 60 Fear Monger Bosses: 51 Financial Leadership: 9 Generational Change 66 Grounded Leadership: 57 Harassing Bosses: 42 Healthcare Leadership: 14 High Performance: 3 Human Resources 18, 70 Imposter Syndrome 76 Indecisive Bosses: 34 Influence: 79 Innovation: 2, 17, 19, 49, 56, 58 Inspiration: 3, 8, 12, 19, 21, 22, 33, 35, 37, 41, 46, 50, 69, 70 Intolerable Bosses 29, 30, 34, 38, 42, 47, 51, 55, 60, 64, 68, 73 Introvert Leaders: 27 Leadership Mindset: 11, 16, 22, 28, 35, 48 Leadership Philosophy 72 Legal & Law Leadership: 43 Limitations: 39 Making A Difference: 32 Measuring Leadership: 54 Micromanagement: 47 Millennials: 6, 11, 17, 66, 75 Military: 40, 43, 61 Mindfulness: 20, 39, 35, 44, 48 Moody Boss 73 Networking: 62 New Leaders 75 Non-Profit Leadership: 16 Onboarding 75 Organizational Change: 41, 57 Paradigm Shift: 78 Performance Management: 18 Perseverance: 3, 8, 39, 46 Resilience: 3, 8, 39, 46, 76 Risk Management: 61 Sales Leadership: 26 Servant Leadership: 1, 19 Software: 7, 18 Spiritual Leadership: 44, 45, 48 Storytelling: 59 Strategic Planning: 31, 61, 74 Stubborn Bosses: 38 Team Building 67 Transformation: 24, 28, 48 Truth: 45, 78 Veteran Leadership: 13 Visionary Leadership: 7, 19, 69 Visionless Bosses: 55 Women Leaders: 1, 5, 10, 13, 15, 17, 21, 23, 25, 27, 32, 33, 40, 45, 48, 49, 53, 70 Archives
February 2019
About UsWeekly interviews with great leaders around the world, sharing perspectives and best practices to help you become a more Inspiring Leader. SupportHUGE THANKS to Hank at Gremlin Studios for Post Production Editing and to Mike Petrusky at Kayrell Connections for recording our Intro. You guys ROCK!
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